The Prompt Library | AI Systems for Small Businesses
Business Station presents AI Systems for Small Businesses. Build once, run forever.

The Prompt Library

Every prompt from the workshop, plus the ones we did not have time for. Copy it, paste it, change it to suit your business.

1 · Build your second brain 2 · Paste it into your container 3 · Then paste a prompt
Start here

Everything else on this page assumes your second brain is written and sitting in your container. Ten minutes, once, and you never explain your business again.

The tone shortcut

Do not describe your voice, extract it. Paste in three real messages from your sent folder.

Here are three messages I have written to customers. Describe my tone in five words, then write five rules that would help you write exactly like me. Keep it short.
[paste three real messages]

The interview prompt

Fills blocks 5 to 10 without you writing them cold. The best ten minutes you will spend on any of this.

You have my business context. I want to make it much richer. Interview me one question at a time to fill these gaps: my ideal customer, what makes me different from competitors, my services and what naturally pairs together, what is usually happening in a customer's life when they call me, my proof points, and what I do not do. Ask one question, wait for my answer, then ask the next. Keep it to about ten questions. At the end, write the whole thing back to me as a single organised document I can paste in to replace what I have.

Check your brain is any good

Run this after you have written it. It tells you what is still too vague before a customer sees the result.

Read my business context and tell me what is missing or too vague. What would you still need to know to write a really good quote and a really good social post for me? Ask me for those things, one at a time.

Tidy it into the ten blocks

For when your brain has grown into a mess of notes and you want it organised again.

Reorganise everything I have given you into one clean document with these ten headings: About the business. Ideal customer. USP. Tone. Offers and pairings. Customer triggers. Proof. Boundaries. FAQs. Objections. Do not add anything I have not told you. Where a heading is thin, write [NEEDS WORK] under it instead of filling it in.
Quotes and proposals

Describe a job in plain words, get a structured quote back from your own rates. Every quote is a draft you check before it goes out.

The quote builder

Paste this into a project called Quotes, underneath a copy of your brain and your rate card.

You write my quotes. When I describe a job in plain words, produce: (1) line items using my rate card, showing how you got to each number; (2) a total, and a range if the job has unknowns; (3) what is included and what is not, using my boundaries; (4) a short covering message in my tone, ready to send.
CHECKS: only use rates from my rate card. Never estimate a price for work I have not given you a rate for, say what you would need to know instead. Never quote anything in my boundaries list, flag it and tell me to handle it separately. If the description is missing something that changes the price, ask me before quoting. Always end by reminding me this is a draft to check.

Then just describe the job

Ordinary sentences are fine. This is the whole input.

Full backyard tidy in Thornlie, been neglected about six months, trailer load of green waste, maybe 300 square metres.

Three at once

Any system takes a pile, not just one. This is where the time actually comes back.

Here are three jobs I need quoted. Do all three, each with its own line items, total and covering message. Same checks as always.
[job one]
[job two]
[job three]

The polite chase

For the quote that went out ten days ago and never got a reply.

Write a short follow-up to a customer I quoted [X] days ago who has not replied. Warm, not pushy, no guilt. Give them an easy way to say no as well as yes. Under 80 words, in my tone.

The “too dear” conversation

The hardest message most people write. Uses your proof and your boundaries rather than dropping the price.

A customer has come back saying my quote is more than they expected. Write a reply that explains what is in the price using my proof points, offers a smaller version of the job if there is a sensible one, and does not apologise for my rates. Do not discount unless I tell you to.
Content and marketing

One fortnight of real work, turned into a month of posts. You give it what you did, it gives you the calendar.

The content calendar

Paste this into a project called Content, underneath a copy of your brain.

You plan my social content. When I give you what I did recently, what I want to push, and photo descriptions, build a calendar: date, platform, caption in my tone, which photo, and one line on why that post then. Mix job results, tips, and at most one promotional post per week.
CHECKS: no invented jobs or results. Nothing that identifies a customer or address. Captions under 60 words, three local hashtags.

Feed it your fortnight

This is all it needs. Rough notes, not a brief.

What I did this fortnight: [jobs finished, good results, anything with a photo]
What I want to push: [bookings, a new service, a quiet week to fill]
My photos: [one line each]
Build me one week.

Turn the week into a blog post

Same project, same voice, no new information.

Turn this week's calendar into one 500-word post for my website. Same tone, same checks. Do not add any job or result that is not already in the calendar.

The newsletter version

One thing happened. Three places it needs to go.

Take what I just gave you and write three versions: a Facebook post under 80 words, a paragraph for my newsletter, and a short email to past customers. All three in my tone. Do not invent details, numbers or quotes.

A straight read on your ads

For when the dashboard is telling you nothing useful.

Here are the numbers from a campaign I have been running. In plain English: what is actually happening, what is the one thing most likely causing it, and what would you change first. If the data is not enough to tell, say so rather than guessing.
[paste the numbers]
Replies and admin

The messages that eat a Sunday. Swap real names for “the customer” before you paste anything in.

The reply writer

Paste this under your brain, then paste in any enquiry that comes through.

You draft my replies to customer enquiries. When I paste one in, write a reply in my tone that answers what they actually asked, adds anything from my FAQs they will need next, and ends with one clear next step.
CHECKS: never quote a price unless it is on my rate card. Never promise a date or a turnaround I have not given you. If they have asked something I have not covered, flag it for me rather than making it up.

Chase an invoice, politely

Three versions so you can pick how firm to be.

Write three versions of a follow-up on an unpaid invoice, [X] days overdue: a gentle nudge, a firmer reminder, and a final notice. All in my tone. None of them rude, none of them apologetic.

Say no to a job

Uses your boundaries block so you are not rewriting this every time.

Someone has asked me to do work that falls outside my boundaries. Write a short, friendly decline that does not over-explain, and suggests what kind of business they should be calling instead.

The booking confirmation

Write it once, use it forever.

Write me a reusable booking confirmation message with blanks for the date, time and job. Include what I need them to do before I arrive, drawn from my FAQs. Friendly, short, in my tone.
Getting better answers

Six habits that turn a vague answer into a useful one. Each of these is a shape to copy, not a prompt to use as-is.

1. Be clear and specific

State the task at the start, give context, and break big jobs into steps. Vague in, vague out.

I need [exactly what you want], for [who it is for and why]. It should cover [the three or four things it must include]. Give me [the format you want back: an outline, a table, 200 words].

2. Show it an example

The single fastest fix. One real past piece anchors it harder than any description of your style.

I need to write [the thing]. Here is a similar one I have sent before:
[paste the real example]
Write a new one following the same tone and structure, but for [the new situation].

3. Ask it to think first

For anything with moving parts. You get better reasoning and you can see where it went wrong.

[Your question.] Think through this step by step, considering: [factor one], [factor two], [factor three]. For each step, give me a brief explanation of your reasoning. Then summarise at the end.

4. Refine, do not restart

“Make it better” gets you its idea of better. Tell it exactly what to change.

That is a good start, but refine it. Make these three changes: (1) [make the tone more X]; (2) [add a specific example of Y]; (3) [shorten the second paragraph and focus on Z].

5. Give it a role

Especially good for pressure-testing something before you send it, or rehearsing a conversation.

You are [the role: my toughest customer, a supplier I am negotiating with, the person assessing this application]. Given [the situation], give me three objections you would raise and how you would put them. Then swap roles and tell me how I should respond to each.

6. Let it say it does not know

One line that prevents most invented answers. Add it to anything that involves facts, prices or dates.

If you are unsure about something, it is fine to say so. Just say you do not know rather than guessing, and tell me what you would need from me to answer properly.
Documents and decisions

For the forty-page thing that landed in your inbox, and the choices you keep putting off.

Summarise a document properly

Name the document, say what you want out of it, and ask it to point at where each answer came from.

I have attached [document name]. Give me a two-paragraph summary focused on [the part you actually care about]. Then answer these questions: (1) [question]; (2) [question]; (3) [question]. Cite the specific section or page each answer comes from.

The one-pager for a decision

For contracts, funding agreements, council paperwork, anything long with obligations buried in it.

Summarise this in one page. Tell me what I need to decide, what the deadlines are, anything that would cost me money, and anything I am agreeing to that I should think twice about. Keep every date and dollar figure exactly as written.

Read a spreadsheet

Ask for the structure you want back, not just “analyse this”.

I have attached [file name]. Analyse it and give me: an executive summary in two or three sentences; the key numbers that matter most for my business; three notable trends with a brief explanation of each; and three things you would do about it. State any assumptions you have made.

Compare options in a table

Give it the criteria or it will pick its own.

I am choosing between [option A], [option B] and [option C]. Compare them in a table using these criteria: cost, how long it takes to set up, what it does well, what it does badly, and who it suits. Then tell me which one you would pick for a business like mine and why.

Brainstorm with guardrails

Say how many, of what kind, and sorted how. Open-ended asks give you open-ended mush.

Help me brainstorm [the thing]. Give me ten ideas. For each one, one line on why it would work for a business like mine. Then mark which are cheap and quick, and which are worth doing properly. Nothing generic.

Put it in plain English

Works on your own writing as well as other people’s.

Rewrite this so a customer who knows nothing about my trade would understand it straight away. No jargon, no acronyms unless you explain them. Keep every obligation, date and price exactly as it is.

Before you paste anything

Fine to put in

  • What you do, your services, service areas, your tone
  • Your rate card, on your own account
  • Customer messages with names and addresses removed
  • Your own past writing, so it can learn your voice

Never put in

  • Customer names and addresses together
  • Bank details, card numbers, ID numbers, yours or anyone else’s
  • Health, legal or financial details about a client
  • Anything confidential on a free account

Three habits that cover most of it

  • Swap real names for “the customer” before pasting a message in
  • Keep your rate card in your own account, off shared machines
  • Turn off “use my chats for training” in settings where it is offered
If you would not pin it on a noticeboard in your front window, do not paste it into an AI tool.

If your business handles sensitive client information (health, legal, finance), check your professional obligations before putting any client material into any AI tool, paid or free. General information only, not legal, financial or professional advice.

Business Station

Questions after today

Rohan Upadhaya, Marketing & Growth Manager, Business Station
rohan@businessstation.com.au · businessstation.com.au

Everything on this page works on a free account. Every draft is a draft: you read it, you change what you want, you press send.

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