Negotiation skills for business

02 · Negotiation confidence

Course Overview

Negotiation plays a vital role in business, whether discussing contracts, pricing or partnerships. Strong negotiation skills help professionals achieve positive outcomes while maintaining strong relationships.

This workshop introduces practical negotiation techniques that support confident and effective decision making.

Better preparation

Prepare for negotiations with greater clarity about outcomes, interests and options.

Confident communication

Communicate more effectively during negotiation discussions and difficult moments.

Mutual outcomes

Work towards outcomes that protect relationships while achieving practical results.

02 · Capability outcomes

Learning Outcomes

  • Understand the fundamentals of negotiation
  • Prepare effectively for negotiations
  • Communicate confidently during negotiations
  • Identify mutually beneficial outcomes
  • Manage challenging negotiation situations
03 · What we cover

Key Topics

Negotiation fundamentals

Understand the core principles that shape stronger negotiation conversations and decisions.

Preparing for negotiation

Prepare with more clarity around priorities, interests, leverage and possible outcomes.

Communication techniques

Use more effective communication techniques during negotiation discussions.

Understanding interests and outcomes

Identify where interests overlap and where practical trade-offs may be possible.

Managing difficult negotiations

Handle more challenging situations without losing focus, credibility or relationships.

04 · Workshop activities

Activities

  • Negotiation role play exercise
  • Preparation planning activity
  • Negotiation scenario discussions
05 · Flexible delivery

Delivery Format

06 · What participants leave with

Participant Outcome

Participants gain practical negotiation techniques and confidence in managing business discussions.

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